Nowadays, cell phone users are surfing the web, receiving emails and watching movies all on their smartphone with the click of a button from just about anywhere. However, when traveling abroad, many consumers fail to recognize that their data plan is constantly in use even when they think their phone isn’t. Better Business Bureau is advising consumers to either turn off their phone or make the necessary data arrangements with their cell phone provider to avoid thousands of dollars’ worth of data charges while traveling abroad.

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The brand-new BBB iPhone App is another way for consumers to use their mobile device to find businesses they can trust.

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If you have a smart phone, android or mobile device, you’ve probably used apps. Easy to download and often free, apps allow you to play games, get directions and access news, weather and other information. In 2010 alone, consumers downloaded approximately 11 billion apps. Tablets, smart phones, andoids and mobile devices are taking over the digital market.

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Email, purporting to be from Google Support, claims that the recipient will lose his or her Gmail account if he or she does not reply with the account's username and password and other personal information within seven days of receiving the message.

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Effective June 1, BBB serving Central and Northern Alberta is changing its phone hours. Starting next month, phone service will be limited on Fridays. The number affected is our Consumer Inquiries line at 780-482-2341.

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Now the power of the BBB is available at your fingertips when traveling or on the go.

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BBB of Central and Northern Alberta has heard from businesses that received phone calls saying “I’m calling from BBB. Can you give me the map coordinates, for your business?”

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Telephone scams have been around for decades but scammers are still finding new twists to trick consumers. On Monday, the U.S. Federal Bureau of Investigation (FBI) released information on the latest phone scheme targeting consumers.

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